[Veritas-bu] The ending of a backup and the cutting of a Remedy ticket

[judy_hinchcliffe at administaff.com]

I see no reason why parent Notify would not work.
 if the parent has 6 child jobs, and 2 children die on first attempt, but successes on second attempt, and all other children are good on first attempt, then the parent is good (0)
Only if a child fails on both attempts within that parent will the parent show a failure.

Now for me, each child is allowed to try twice with that parent, but they are also allowed to try again within the window.

So sometimes I might have a failure at 8 pm,  but at 2 am a parent and 1 child try it again and it works.  That is the only issue I see.
But I see no reason why you could not test for a parent return code of anything other than 1 and 150.

I have my parent_end_notify do a number of things.

This being one of them.  I just have one email sent to me each morning telling me the status of all the backup attempts (because I want to know how often the first attempt fails) I have it set to run when the catalog finishes  (unix).

rptdate=`cat /opt/openv/scripts/temp/date4dlyrpt`
mydate=`date +%w`
if [ $mydate == 1 ]
then
h=64
else
h=16
fi
/usr/openv/netbackup/bin/admincmd/bperror -U -backstat -hoursago $h -by_statcode> /opt/openv/scripts/temp/bksum.txt
mail -s "mymastername Daily Backup Summary for $rptdate" someonewhocares at mydomain.com  < /opt/openv/scripts/temp/bksum.txt
date '+%a %b %d %Y' > /opt/openv/scripts/temp/date4dlyrpt

-----Original Message-----
From: veritas-bu-bounces at mailman.eng.auburn.edu [mailto:veritas-bu-bounces at mailman.eng.auburn.edu] On Behalf Of Dennis Peacock
Sent: Wednesday, October 27, 2010 9:04 AM
To: VERITAS-BU at MAILMAN.ENG.AUBURN.EDU
Subject: [Veritas-bu] The ending of a backup and the cutting of a Remedy ticket

Michael,
If I use the parent_end_notify script, what will make it so "not very stable"??
I plan on filtering at the Return Code level and route directly to Remedy via an automated ticket if the RC > 1.

I'd like other's input on this as well as more of yours.
We are evaluating OpsCenter, but so far, I'm not really impressed with it.  :o 


Michael wrote:
> Hi Dennis
>  
> We are using the backup_exit_notify script on the master for something like this for SCOM.
>  
> You should be aware that you will get all errors from backup_exit_notify, also backups that netbackup has rerun automatically.  But it is not a very stable solution so now we are looking at opscenter alerting. 
>  
> Regards
> Michael
> 
> 
> 2010/10/21 Dennis Peacock <netbackup-forum < at > backupcentral.com 
> (netbackup-forum < at > backupcentral.com)>
> 
> > Anybody here have a script that will run at the end of EVERY backup job and if it's a failure code it will send an email or something to Remedy to cut a ticket for fixing the troubled backup?
> > 
> > NBU 6.5.6
> > Remedy AR System
> > 
> > Thoughts, ideas, pointers, suggestions?
> > 
> > Thanks,
> > Dennis
> > 
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