[Veritas-bu] Netbackup 6.5.4 -> 7.0 client upgrade causing issues in SLP driven backups

[Mark Glazerman]

We recently upgraded a number of our windows server 2003 clients from
6.5.4 to 7.0.  These clients are in policies who's backup and subsequent
duplication jobs are managed via a SLP.  Ever since the upgrade full
backups run with no issue but the cumulative incremental backups have
started having issues when backing up a drive that has no change,
resulting in a 0 byte backup image file.  For some reason, although the
activity monitor shows the job as completing successfully, output from
the nbstlutil stlilist -u image_incomplete | more shows multiple entries
for these clients like the one below...

 

Image stlcorpsql02.corp.dir.spartech.com_1289597375 for Lifecycle
winos_slp is NOT_STARTED

  Copy to winos_su is NOT_STARTED

  Copy to winos_rep_su is NOT_STARTED

Image stlcorpex3a.corp.dir.spartech.com_1289602850 for Lifecycle
winos_slp is NOT_STARTED

  Copy to winos_su is NOT_STARTED

  Copy to winos_rep_su is NOT_STARTED

Image stlcorpex4a.corp.dir.spartech.com_1289602879 for Lifecycle
winos_slp is NOT_STARTED

  Copy to winos_su is NOT_STARTED

  Copy to winos_rep_su is NOT_STARTED

 

These entries do not clear unless we force the cancellation of all
pending SLP activity asscociated with the SLP (in this case winos_slp). 

 

Querying the backup client on these hosts works fine for all drives
backed up during a full backup and all drives during a cumulative backup
that had some change data.  Any drives that generated a 0 byte file
during the cumulative incremental backup give the following error
message when querying their data in the netbackup client...

 

WARNING: unable to list the specified files using the current search
criteria 

 

Support seem at a bit of a loss.  Does anyone have any ideas ?

 

Thanks,

 

Mark Glazerman

Enterprise Storage Administrator

Spartech Corporation

Desk: 314-889-8282

Fax: 314-854-8282

Cell: 618-520-3401

mark.glazerman at spartech.com <mailto:mark.glazerman at spartech.com> 

http://www.spartech.com <http://www.spartech.com/> 

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