[Veritas-bu] NetBackup 7.0 VMware and Vault Problem

Shawn Plummer plummer at geneseo.edu
Fri Feb 26 10:41:41 CST 2010

On Feb 22, 2010, at 10:52 AM, Shawn Plummer wrote:

> Hello all,
> I am new to the list but it was suggested to me as a place to ask about some odd behavior we are seeing on our recent Netbackup 7.0 upgraded system with VMWare backups and Vault.
> The basic issue is that we have a VMWare backups that backup ok, but when vault goes to duplicate them it seems to hang on the duplication of image job. They run for hours with no increase in progress until I finally manually cancel them.
> The only thing that seems odd about them is that they have kind of long Names with spaces (I am using the new VM Name option rather than host name option for selecting them in the policies)
> The names of the images in the Job Details window are similar to Oracle%20Collaboration%20Suite%2010.1.2_1266535125
> Another curious thing I have seen is it showed "Current Kilobytes written” as 2814727788026040 of an estimated Kilobytes of 14157877 on one of our jobs.
> If anyone has seen this or knows of any issues I would appreciate any pointers.

I have been doing some more research on this problem and have discovered that none of our VM images with spaces in their names are duplicating.

In our vault jobs I see a lot of this sort of thing:

File List:

02/26/2010 04:33:52 - begin reading
02/26/2010 04:34:14 - Error bptm (pid=29098) cannot write data to socket, Broken pipe
02/26/2010 04:34:14 - Error bpduplicate (pid=24824) host netbackup.geneseo.edu backup id Illiad01%20-%20InterLibrary%20Loan%20System_1266795366 read failed, media manager killed by signal (82).
02/26/2010 04:34:14 - Error bpduplicate (pid=24824) host netbackup.geneseo.edu backupid Illiad01%20-%20InterLibrary%20Loan%20System_1266795366 write process failed, client process aborted (50).
02/26/2010 04:34:14 - Error bptm (pid=29089) media manager terminated by parent process
02/26/2010 04:34:15 - Error bpduplicate (pid=24824) Duplicate of backupid Illiad01%20-%20InterLibrary%20Loan%20System_1266795366 failed, client process aborted (50).

So a word of warning to anyone that goes to 7 and uses VMnames to select your VMWare backups, Vault apparently cannot duplicate those VMs that uses spaces in their names. I am in the process of changing the name of one of the VMs that previously failed to duplicate to something without spaces and will re run the duplication and see if that resolves it. I expect it to as our VM images without spaces seem to duplicate just fine. This also would not be a problem if you stick with using the hostname in your policies I presume.

Shawn Plummer
Systems Manager
CIT SUNY Geneseo
"The mind can make substance, and people planets of its own with beings brighter than have been, and give a breath to forms which can outlive all flesh." -Lord Byron

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