[Veritas-bu] NBU upgrade from 6.5.3 to 6.5.5.

Michitsch, John JMICHITS at gannett.com
Wed Feb 24 18:51:10 CST 2010


We are in the middle of upgrading our NBU backup environment from version 6.5.3 to 6.5.5.  The master and media server upgrades were fine.  We are having issues with more than a handful of Windows clients.  The clients used to finish without issue, they are now all ending in error code 1 with the following:

2/24/2010 6:37:52 PM - begin writing
2/24/2010 6:44:16 PM - Warning bpbrm(pid=2064) from client xxx-xxxxxxxx: WRN - can't open object: Shadow Copy Components:\System Service\Windows Management Instrumentation\WMI (BEDS 0xE0009421: No component files present on the snapshot.)
2/24/2010 6:44:18 PM - Warning bpbrm(pid=2064) from client xxx-xxxxxxxx: WRN - can't open object: Shadow Copy Components:\System Service\Event Logs\Event Logs (BEDS 0xE0009421: No component files present on the snapshot.)
2/24/2010 7:33:57 PM - end writing; write time: 00:56:05
the requested operation was partially successful(1)

They are all failing with the exact same missing Shadow Copy Components files.  Searching the Syamntec forums didn't turn up anything, hoping someone else has seen it.

Thanks.
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