[Veritas-bu] Is the Symantec/Veritas ftp site just hosed?

[Justin Piszcz]

Yep.

Looks like their FTP site lost a lot of data:

lftp ftp.nbu.support.veritas.com:/pub/support/products> ls
-rw-r--r-- 1   30000           30000   23711784 Dec 24 08:52 281-845-030_1.zip
-rw-r--r-- 1   30000           30000   2383848 Dec 24 08:49 281-845-030_2.zip
-rw-r--r-- 1   30000           30000   89935662 Dec 24 02:39 281-896-193.zip
-rw-r--r-- 1   30000           30000   14799573 Dec 16 19:56 410-645-491.zip
-rw-r--r-- 1   30000           30000   28340539 Dec 16 20:07 410-645-491_new.zip
drwxr-xr-x 2   30000           30000   4096    Dec 23 20:43 410-657-513
-rw-r--r-- 1   30000           30000   32512   Dec 18 02:19 CaseID500333139.zip
drwxr-xr-x 3   30000           30000   4096    Nov 03 00:36 NetBackup_Enterprise_Server
lftp ftp.nbu.support.veritas.com:/pub/support/products>

Something is seriously hosed.

Justin.

On Thu, 24 Dec 2009, gabriel rosenkoetter wrote:

> I went to pull down a manual (for VVR, not NBU, but this seems to
> affect everything) just now, and found that something's very wrong
> with ftp.support.vertas.com / exftpp.symantec.com:
>
> % ftp ftp.support.veritas.com
> Connected to exftpp.symantec.com.
> 220-This system is for the use of authorized users only. Individuals using this computer system without authority, or in excess of their authority, are subject to having all of their activities on this system monitored and recorded by system personnel. In the course of monitoring individuals improperly using this system, or in the course of system maintenance, the activities of authorized users may also be monitored. Anyone using this system expressly consents to such monitoring and is advised that if such monitoring reveals possible evidence of criminal activity, system personnel may provide the evidence of such monitoring to law enforcement officials.
> 220-
> 220 Symantec Secure FTP Server ready.
> Name (ftp.support.veritas.com:gr): anonymous
> 331 Password required for anonymous.
> Password:
> 230 Virtual user anonymous logged in.
> Remote system type is UNIX.
> Using binary mode to transfer files.
> ftp> cd pub/support
> 250 CWD command successful.
> ftp> epsv
> EPSV/EPRT on IPv4 off.
> ftp> passive
> Passive mode: on; fallback to active mode: on.
> ftp> ls
> 227 Entering Passive Mode (216,10,195,44,140,27)
> 150 Opening ASCII mode data connection for file list.
> drwxr-xr-x 3   30000           30000   4096    Dec 23 13:09 documentation
> drwxr-xr-x 4   30000           30000   4096    Dec 24 08:49 products
> 226 Transfer complete.
> ftp> ls *
> 227 Entering Passive Mode (216,10,195,44,140,54)
> 150 Opening ASCII mode data connection for file list.
>
> /pub/support/documentation:
> -rw-r--r-- 1   30000           30000   18418536 Dec 23 13:12 600-565-327_SURV01.cab
> drwxr-xr-x 2   30000           30000   4096    Dec 16 22:18 New Folder
>
> /pub/support/products:
> -rw-r--r-- 1   30000           30000   23711784 Dec 24 08:52 281-845-030_1.zip
> -rw-r--r-- 1   30000           30000   2383848 Dec 24 08:49 281-845-030_2.zip
> -rw-r--r-- 1   30000           30000   89935662 Dec 24 02:39 281-896-193.zip
> -rw-r--r-- 1   30000           30000   14799573 Dec 16 19:56 410-645-491.zip
> -rw-r--r-- 1   30000           30000   28340539 Dec 16 20:07 410-645-491_new.zip
> drwxr-xr-x 2   30000           30000   4096    Dec 23 20:43 410-657-513
> -rw-r--r-- 1   30000           30000   32512   Dec 18 02:19 CaseID500333139.zip
> drwxr-xr-x 3   30000           30000   4096    Nov 03 00:36 NetBackup_Enterprise_Server
>
> 226 Transfer complete.
> ftp> ls products/NetBackup_Enterprise_Server
> 227 Entering Passive Mode (216,10,195,44,140,69)
> 150 Opening ASCII mode data connection for file list.
> drwxr-xr-x 2   30000           30000   4096    Nov 03 03:15 NB_6.5.4.linux_326371
> 226 Transfer complete.
> ftp> ls products/NetBackup_Enterprise_Server/NB_6.5.4.linux_326371
> 227 Entering Passive Mode (216,10,195,44,140,86)
> 150 Opening ASCII mode data connection for file list.
> -rw-r--r-- 1   30000           30000   110500  Nov 03 03:15 NB_update.install
> -rw-r--r-- 1   30000           30000   1441792 Nov 03 03:15 VrtsNB_6.5.4.linux.tar.Z
> 226 Transfer complete.
> ftp> quit
> 221 Goodbye.
>
>
> This isn't just me, right?
>
> Does anyone know the appropriate place to report this to Symantec?
>
> -- 
> gabriel rosenkoetter
> gr at eclipsed.net
>