No subject

Read about VSP prerequisites (needs a non snapped volume to place the VSP
file, quite time etc)



-----Original Message-----
From: veritas-bu-admin at mailman.eng.auburn.edu
[mailto:veritas-bu-admin at mailman.eng.auburn.edu] On Behalf Of Louis-Luc Le
Guerrier
Sent: Tuesday, May 18, 2004 9:04 PM
To: veritas-bu at mailman.eng.auburn.edu
Subject: [Veritas-bu] Outlook .PST open file backup nightmare.


Hello,
I have upgraded to NetBackup 5.0 on a Solaris 9 Ultra 2
server, and we have 2 Windows clients that contain .PST 
files to back up, which many are open.

Veritas VSP feature is supposed to do that, and here's what
happens:

Since Upgrade to 5.0 on both the Server and the Windows Client is done, and
the client has rebooted (before reboot open .PST files failed), the .PST
open files are successfully backed up. Suddenly, the cache drive on the
Windows client got full of .TMP files left there by Veritas (or VSP
feature), to a point that it became unoperational for other applications.
These files could not be deleted, because they were locked in some kind of
way (claimed in use by another process). We rebooted the Windows client, and
all .TMP files erased by themselves!, but since then, open .PST files can no
longer be backed up, they're just skipped. VSP is enabled as I can see on
the Solaris server in that client's properties. On the 
Windows client, I couldn't
find the way to determine whether or not VSP is enabled. I generated logs on
the client in the 'bpbkar' and 'bpcd' 
directory, and these claim VSP is disabled, but I still can't figure out how
to enable it or other ways to verify status.

I have a case open at SUN, for nearly a month, and they've
been of no help so far.  But since then, we have no backup!!!

Does anyone have any idea, or experience to share?

Thanks for precious help, 
Louis-Luc

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