[Veritas-bu] How Many Engineers Does It Take To Backup a Lightbulb
Stump, Bob A
Bob.A.Stump at fnis.com
Fri Jan 4 07:55:06 CST 2008
Randy,
There is an ancient riddle that applies to this.
How many cows' tails would it take to reach from here to the moon?
Answer...only one, if it is long enough!
Complexity of the environment is the main determination factor.
There are small complex environments that require a lot of attention and
thus many people.
There are HUGE environments that are simplistic and thus require fewer
people to maintain.
What is the difference between a complex and a simplistic environment?
Answer ... the quality of planning and the confidence level of the
NetBackup admin to stand up to management.
It doesn't matter how sharp the "Engineers" are if management does not
back them up.
Service level agreement, (SLA) is another important factor.
If you have a 7/24/365 environment with SLA then number of people
required goes up dramatically.
It doesn't matter how talented and capable the people are, burnout can
and will manifest in turnovers.
Turnovers are BAD and can drastically affect your SLA due to the
learning curve.
Even the most knowledgeable NetBackup guru will have a learning curve
when introduced to a new site.
Minimize that by having an adequate number of people to allow for sick
days, vacation, and training and compensation time.
Meetings!
That word in itself should be an adequate argument for at least another
person.
Go for quality NetBackup engineers that use the CLI vs. the GUI
Scripting can/will help keep a tight environment.
________________________________
From: veritas-bu-bounces at mailman.eng.auburn.edu
[mailto:veritas-bu-bounces at mailman.eng.auburn.edu] On Behalf Of Randy
Samora
Sent: Friday, January 04, 2008 8:18 AM
To: veritas-bu at mailman.eng.auburn.edu
Subject: [Veritas-bu] How Many Engineers Does It Take To Backup a
Lightbulb
Does anyone know, or know where I can find out, the industry standards
used to determine how many Engineers I should have on my Backup and
Recovery team? Is it determined by the number of clients? Amount of
data? I'm trying to justify hiring new people and I need all the ammo I
can get.
Thank you,
Randy Samora
Team Lead - Enterprise Backup & Recovery
Enterprise Server and Storage Systems
randy.samora at stewart.com <mailto:dane.babin at stewart.com>
Mobile: 713.256.8224
Office: 713.625-8369
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