[Veritas-bu] Help! Lost access to administrative commands.

[Christopher Trown]

Ambrose, Monte wrote:
> That happens when the auth.conf file gets hosed.   /usr/openv/java/auth.conf.  Check if your user id is in it and if you have all the right permissions
> 


      In the end, it turned out to be a problem with ports.  The right 
combination can lock you and your apps out.  This is something I've 
never completely gotten my head around.  Especially when firewalls are 
involved.

      I called back on Sat. and requested an escalation and a re-queue. 
  Took a little while, but got it going.

      Next time, I'm making a copy of my bp.conf file before I fiddle.

Chris...

> 
> -----Original Message-----
> From: veritas-bu-bounces at mailman.eng.auburn.edu [mailto:veritas-bu-bounces at mailman.eng.auburn.edu] On Behalf Of Rockey Reed
> Sent: Friday, June 01, 2007 10:16 PM
> To: Christopher Trown; veritas-bu at mailman.eng.auburn.edu
> Subject: Re: [Veritas-bu] Help! Lost access to administrative commands.
> 
> Get you last good catalog backup and do a restore, then  make sure you
> don't fiddle with the Authorization section of the NBU without first
> reading and making sure you truly understand what the is going on.  It
> appears you have successfully restricted everyone from the
> administrative feature.  In that your jobs are failing, do the recovery
> (well documented in the Troubleshooting Guide) and get your data
> protected.
> 
> Thanks,
> Rockey J. Reed
> 
> You're not obligated to win. You're obligated to keep trying to do the
> best you can every day.  Marian Wright Edelman
> 
> -----Original Message-----
> From: veritas-bu-bounces at mailman.eng.auburn.edu
> [mailto:veritas-bu-bounces at mailman.eng.auburn.edu] On Behalf Of
> Christopher Trown
> Sent: Friday, June 01, 2007 7:08 PM
> To: veritas-bu at mailman.eng.auburn.edu
> Subject: [Veritas-bu] Help! Lost access to administrative commands.
> 
> 
> 
>       I hope somebody can help me.  Support is flailing.  No help at
> all.
> 
>       I made a few changes via the console GUI and now I don't have
> access to any of the admin commands.  When I crank up the GUI, all I get
> 
> is the Backup, Archive and Restore menu option.  I get this whether I'm
> at my workstation in my office or on the console.
> 
>       The processes seem to be up:
> 
> /usr/openv/netbackup/bin/bpps -a
> NB Processes
> ------------
> root     22633     1  0 16:53 pts/1    00:00:00
> /usr/openv/netbackup/bin/bprd
> root     22641     1  0 16:53 pts/1    00:00:00
> /usr/openv/netbackup/bin/bpdbm
> root     22666 22641  0 16:53 pts/1    00:00:00
> /usr/openv/netbackup/bin/bpjobd
> 
> 
> MM Processes
> ------------
> root     22624     1  0 16:53 pts/1    00:00:00
> /usr/openv/volmgr/bin/ltid
> root     22631     1  0 16:53 pts/1    00:00:00 vmd -v
> root     22681 22624  0 16:53 pts/1    00:00:00 tldd -v
> root     22684 22624  0 16:53 pts/1    00:00:00 avrd -v
> root     22688     1  0 16:53 pts/1    00:00:00 tldcd -v
> 
> /usr/openv/volmgr/bin/vmoprcmd -h backup -d ds
> 
>                                    DRIVE STATUS
> 
> Drv Type   Control  User      Label  RecMID  ExtMID  Ready   Wr.Enbl.
> ReqId
>    0 hcart    AVR               Yes   AYR145           Yes     Yes
>   -
>    1 hcart2   TLD                -                     No       -
>   -
> 
>       Backups are not running.  I can see the jobs in the queue.  Since
> last night, they are failing with status 219.
> 
>       When I try to get a listing of available media, I get:
> 
> /usr/openv/netbackup/bin/goodies/available_media
> <16>bpauthorize main: Function connect_to_remote_server(backup) failed:
> 25
> cannot connect on socket
> 
> You do not have the proper authorization to perform
> this task.  Please resolve and try again.
> 
>       Which I think is telling, I just don't know where else to look.
> There are server entries in bp.conf for the server and my workstation.
> There are entries in /etc/hosts for my workstation and the server.
> 
>       The setup is pretty simple, one server acting as Master and Media
> Server, connected to a robotic library.  The system is running RedHat
> AS3U8.
> 
>       Can someone point me where to look?
> 
>       Thanks!
> 
> Chris...
> 
> --
> A: Because it messes up the order in which people normally read text.
> Q: Why is top-posting such a bad thing?
> A: Top-posting.
> Q: What is the most annoying thing on usenet and in e-mail?
> 
> _______________________________________________


-- 
A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?
A: Top-posting.
Q: What is the most annoying thing on usenet and in e-mail?
-------------- next part --------------
A non-text attachment was scrubbed...
Name: ctrown.vcf
Type: text/x-vcard
Size: 274 bytes
Desc: not available
Url : http://mailman.eng.auburn.edu/pipermail/veritas-bu/attachments/20070604/edf31ab0/ctrown.vcf