[Veritas-bu] Jobs starting but do nothing..

[Bobby R Windle]

Since I have patched to MP4 and the problem has disappeared.

Thanks!

Bobby Windle
W.L. Gore & associates, Inc.
bwindle at wlgore.com
cell : (302) 588-7374 (preferred)
office: (410) 302-4117    fax: (410) 506-4400



"April Kelley" <april.kelley at hostcentric.com> 
03/29/2005 03:08 AM

To
"Stephens, John" <jstephens at ti.com>, "Bobby R Windle" 
<bwindle at wlgore.com>, <veritas-bu at mailman.eng.auburn.edu>
cc

Subject
RE: [Veritas-bu] Jobs starting but do nothing..






(I realize this is late...)
 
Are they windows 2003 clients?  I had this problem with Volume Shadow Copy 
Service being disabled.  I had clients that would run for 2-3 days and 
never die of a connection error.  It turned out that Netbackup was waiting 
for a response from the Volume Shadow Copy Service.  Netbackup requires it 
on Windows 2003 machines, although there is a messy work around.  We are 
running Netbackup 5.1
-----Original Message-----
From: veritas-bu-admin at mailman.eng.auburn.edu 
[mailto:veritas-bu-admin at mailman.eng.auburn.edu]On Behalf Of Stephens, 
John
Sent: Wednesday, February 02, 2005 12:30 PM
To: Bobby R Windle; veritas-bu at mailman.eng.auburn.edu
Subject: RE: [Veritas-bu] Jobs starting but do nothing..

I have seen this problem as well.  I have been informed these are "ghost" 
jobs and fixed in MP4.  No we haven't patched yet, so I can't tell you if 
the patch fixed these issues.  You are welcome to try and let us know.
 
John D Stephens
jstephens at ti.com
 

From: veritas-bu-admin at mailman.eng.auburn.edu 
[mailto:veritas-bu-admin at mailman.eng.auburn.edu] On Behalf Of Bobby R 
Windle
Sent: Wednesday, February 02, 2005 9:31 AM
To: veritas-bu at mailman.eng.auburn.edu
Subject: [Veritas-bu] Jobs starting but do nothing..


I'm running NBU5.0 mp2  on Solaris.  I just started having problems with 
about 
8 - 10 clients out of 250.   They are all windows clients. For some reason 
some of the jobs 
start but never show any data moving to tape.  They never show activity 
but the job just runs 
all night never showing a tape mounting.  No connection time outs, 
nothing.  The other problem 
jobs show backup for a while but never complete. These have the following 
messages in my bpbrm log. 

23:59:02.526 [21534] <2> put_long: (11) network write() error: Broken pipe 
(32); socket = 8 
23:59:02.526 [21534] <16> bpbrm send_keepalive: could not write KEEPALIVE 
to COMM_SOCK 

Have know idea if the two problems are related. Don't really know what the 
problem is. Any one 
have ideas?   Thanks. 



Bobby Windle
W.L. Gore & associates, Inc.
bwindle at wlgore.com
cell : (302) 588-7374 (preferred)
office: (410) 302-4117    fax: (410) 506-4400 
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